Whether you’re a corporate or small business customer protecting your mobile environment is essential. Auswide Communications adds security and peace of mind for our customers through a comprehensive service agreement called Secure Mobility™.

The agreement is an annual membership that covers all the vital issues that could arise.

Extended Warranty: For the mobile handsets and Bluetooth accessories that are covered under a 12 month manufacturer warrantee, Auswide Communications extended those warranties by an additional twelve months.

Loan Phone Guarantee: Not having your mobile functioning correctly or not functioning at all can lead to a world of headaches, especially in business. Auswide Communications will guarantee when these situations arise loan phones will be provided at the next possible convenience.

Tech Support: Mobiles are one of the most replaced pieces of technology in business today. Our friendly team members are trained to make the transition from the old system to the new as painless and as expedient as possible. They provide technical support such as: SIM/USIM card back-ups and data transfers (such as contact lists).

Secure Sentinel: Traveling can be a headache for even the most veteran of business executives, whether simply interstate or internationally. However that headache can turn into a nightmare if you lose your wallet, passport or mobile phone. Auswide Communications in conjunction with Secure Sentinel provide piece of mind and support for our customers by offering a membership system that will get you back on your feet with just one call.

Special promotions: Our Secure Mobility™ Premium customers will have access to exclusive promotions and events, such as discounted handsets, free accessories or priority seating at seminars and functions.

Secure Mobility is available in two service tiers:

  • Secure Mobility™ Premium:
    • Extended Warranty
    • Loan Phone Guarantee
    • Tech Support
    • Secure Sentinel
    • Special promotions
  • Secure Mobility™:
    • Extended Warranty
    • Loan Phone Guarantee
    • Tech support

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